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Duration: 5 Days
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Course description
During Module 1 the requirements
of ISO 9001:2008 will be explained and applied to the specific organisation.
Module 2 addresses practices for
effective internal audits as required by ISO 19011 and ISO 9001:2008. |
Learning objectives
and course outcomes:
By the end of the different modules, students will be
able to:
Module 1: Understanding ISO 9001:2008
- Explain quality management definitions and concepts
- Explain the benefits of quality management systems
- Explain the quality management principles
- Explain the process approach
- Explain the requirements of the ISO 9001:2008 standard
- Identify processes and show the interaction of
processes
Module 2: Auditing
- Explain definitions and concepts
- Explain audit responsibilities
- Schedule internal audits
- Evaluate documents
- Conduct opening meetings
- Conduct on-site audit activities
- Communicate effectively during the audit
- Collect information and generate audit findings
- Write audit nonconfromities
- Prepare audit conclusions
- Conduct closing meetings
- Report audit results
- Conduct an audit follow-up
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Course material
provided:
Students receive an official
ISO 9001 standard as well as course notes. |
Who should attend?
Anyone involved with the implementation and auditing
of ISO 9001:2008 Quality management systems. |
Student assessment:
- Students will be required to successfully
complete various practical assignments
- Students are also required to pass a written
exam at the end of Module 2 (2 hours)
- The
pass mark for the examination is 60%
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Certification: A certificate of successful completion is
issued to students who demonstrate achievement of the acquired skills, and who passed
the exam.
A certificate of attendance may be issued to
students who did not achieve 60% in the exam. |
Training courses 
